Refund policy

🕶️ E3 Optics Return & Exchange Policy

At E3 Optics, our goal is your complete satisfaction. If you’re not happy with your purchase, we’re here to help.

✅ Returns

• Returns are accepted within 30 days of delivery.

• Items must be unused, unworn, and returned with all original packaging and accessories.

• Defective or damaged items are eligible for a free replacement or full refund—please contact us within 7 days of delivery.

• For all other returns, the customer is responsible for return shipping costs.

• Refunds are processed to the original payment method within 3–5 business days of receiving the return.

🔄 Exchanges

• Exchanges are accepted within 30 days of delivery for items in new, unused condition.

• If you need a different model, color, or lens option, contact us and we’ll issue an exchange authorization.

🚫 Exclusions

• Final-sale, clearance, or promotional items cannot be returned unless defective.

• Gift cards are non-refundable.

📦 How to Start a Return or Exchange

Email support@e3optics.com with your order number, item details, and reason for return or exchange.
We’ll respond within 1 business day with next steps and a return authorization.

Ship approved returns to:
E3 Optics LLC
Woodstock, GA USA

⏱️ Processing Time

Once your item is received and inspected, you’ll receive an email confirmation of your refund or replacement. Please allow 3–5 business days after receipt for processing.

E3 Optics LLC
Protection. Precision. Performance.